bumblebeecandlesindia.in is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sundays & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speedpost. How the delivery charge is calculated for multiple units? The shipping charge is calculated on the volume of the order and not on individual items purchased All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charge for a shipment to Maharashtra Region. How long does it take for an order to arrive? Orders are dispatched within 3-4 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days post dispatch. Delivery of all orders will be duly done to the address mentioned by you at the time of placing the order. What if the product is received in damaged condition? If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please WhatsApp us at 9804443182 mentioning your Order ID. We will personally ensure that a brand-new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing are intact when you send us the product back. In case you accept the parcel and upon opening the items are damaged, please have a clear un-cut unboxing video of the package to claim for replacements/refunds